Delete your account

1. How to request deletion

Send an email to contact@myezassets.com from the address linked to your account, with the subject "Account deletion".

Sending it from the account address is how we confirm the request is really yours. Nothing else will be asked of you.

2. Timeframe

Your account and data are deleted within 30 days of your request at the latest. You receive an email confirmation once it is done.

3. Data that is deleted

Deletion is permanent and covers all of the following:

• Your account and email address.
• All your holdings: assets, quantities, cost basis, leverage.
• Every wallet address you connected, along with the synced balances.
• Your preferences and your session.

4. Data that is kept

No personal data is kept after deletion. Only hosting logs, which cannot identify you, may remain for a few days before their automatic rotation.

5. Partial deletion

If you only want to clear your portfolio without closing your account, you can delete your holdings one by one directly in the app, without contacting us.